Frequently Asked Questions

If you have a question that isn’t addressed below, get in touch with us via the chat window or by calling (818) 588-4480.

How much does it cost?

The price to play is $52.50/ticket.

Seasonal Special Prices (ending soon):

$34/ticket for groups of three or more.

Two-person bookings are $105.

To rent the private lounge for birthdays, team building, and other large group events, please call (818) 588-4480 to inquire about pricing and availability, or email us at ArchitectEscapeRooms[at]gmail[dot]com.

Will other people be in the room with us?

Rest assured, we never mix you with strangers.   When you book a game with us, it is private. You will have the space completely to yourself.

Are minors allowed to play?

Yes, kids play our escape rooms all the time and they have a blast! But they must be accompanied and actively supervised inside the game by at least one parent or guardian of 18-yrs or older. (For Tesla’s Secret, at least two adults are required.) Anyone under the age of 18 must have a parent or guardian sign a release of liability waiver. This waiver is standard for escape rooms and will be provided when you book your game.

Are your rooms scary?

No, our rooms are not designed to be scary. There are elements of intrigue, mystery, and adventure, but none of it is scary.

Are your rooms appropriate for all ages?

Yes, our rooms are appropriate for both kids and adults. We do not have anything involving horror or gore in our rooms. All of our rooms are adventure-based and family friendly.

Are your rooms ADA accessible?

Yes, the entrance to our facility and our main game areas for all of our escape rooms are wheelchair accessible, allowing for full participation in the core puzzles and objectives.  Some of our rooms include optional, alternate pathways (crawling or navigating small spaces) designed for a single player to explore while the team works on the main puzzles. These routes are not required for all players to enter or successfully complete the game. We have had many guests in wheelchairs enjoy and beat our games! If you have any specific questions about a room, please don’t hesitate to call us. We are committed to providing a fun and immersive experience for all our guests.

How do I book the lounge for a special event?

To book our lounge for a special event (birthdays, team building, etc), just call us at (818) 588-4480, email us at ArchitectEscapeRooms[at]gmail[dot]com, or use the chat window below, and we’ll help you set it up.

How difficult are your escape rooms?

By default, all of our games are challenging. But they are not impossible to beat, because the puzzles and mysteries make logical sense. There are no red herrings or irrationality in our games. With the right amount of team work, attention to detail, creative intuition, and ‘detective’ skills, some people can beat our games without asking for a single clue. That said, you can ask for clues at any time during your game, and you will be given just enough information to get to the next step on your own.

We allow the difficulty settings of our games to be customized upon request. For example, if you are bringing younger children who have never played an escape room, we can make adjustments so that the level of difficulty is more suitable for them. Our goal is not to make people lose, but rather to create an unforgettable, rewarding experience and sense of accomplishment.

How long do your games last?

Our games typically last about an hour.

What if I am late?

All arrival times for games are on a fixed schedule that cannot be altered. If you are late for any reason (even traffic), your game cannot be started, and no refund can be given. You must arrive 15 minutes prior to the start of your game.

Can I reschedule my game?

Rescheduling a game is possible only if (1) the request is made at least 72 hours prior to the game start time, and (2) the new date and time that you request are still available.

What is an Escape Room?

An Escape Room is a real-life adventure game where you and your friends are locked in a room together and you must complete challenges, solve mysteries, and decipher clues to escape within 60 minutes.